I'm looking for a cofounder! Can you help?

Yes! You'll greatly increase your chances of finding a great cofounder when you're surrounded by other strong builders. This is the perfect place for that.

I need VC funding. Can you help?

Yes, you're in the right place. If you join the Frontier Residency, you'll get the opportunity to pitch directly in front of top-tier VCs. We're also building a model with VCs to surface the best founders to them as a Venture Partner. Finally, you become part of a strong community — warm intros from fellow founders are often the most effective way to raise.

What's the difference between the 4-week track and the Frontier Residency?

The 4-week track includes programming you can join: bi-weekly workouts, healthy meals, game nights, pitch nights, and hackathons. However, you need to take the initiative yourself. The Frontier Residency is fully optimized for your fundraising. We take care of food, workouts, and all the basics so you can stay fully focused and productive. You'll have weekly progress sessions, a 4-day offsite sprint, and hand-picked investors for demo day.

Can I stay longer than 4 weeks?

We are currently operating as a tourist hotel, so we're limited to 4 weeks maximum for now. We're actively working with the city to enable longer stays in the future.

I have a friend who wants to stay. Do you have a referral program?

Yes! Sign up for our referral program and earn 10% of all revenue generated from anyone you refer.

What stage of founders do you host?

We focus on idea-stage to pre-Series A founders.

Privacy Policy — Superhero Hotel

Superhero Hospitality LLC (“Superhero Hospitality,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you apply for residency, make a booking, use our services, or otherwise interact with us.

This Policy is intended to comply with the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA).

For purposes of the General Data Protection Regulation (GDPR), Superhero Hospitality LLC acts as the data controller with respect to personal data collected under this Policy.

1. Categories of Personal Information We Collect

We collect the following categories of personal information:

A. Identifiers

Name
Email address
Phone number
Mailing address
IP address
Account login credentials

B. Commercial Information

Reservation history
Payment and billing information
Services purchased
Transaction records

C. Internet or Network Activity

Website usage data
Device and browser information
Log data
Interaction with emails or communications

D. Professional Information

Employer or business name
Professional background
Social media profiles
Information about creative or professional projects

E. Sensitive Personal Information

We may collect limited sensitive personal information, including:

Payment card details
Government-issued identification (where required for verification)

Government-issued identification may be collected and stored digitally and/or physically for identity verification, fraud prevention, safety, and compliance with applicable lodging requirements. Such information is stored securely and retained only as long as required by law or operational necessity.

We use sensitive personal information only as reasonably necessary to provide services, process payments, comply with legal obligations, and ensure property safety.

We do not use sensitive personal information for profiling or advertising purposes.

2. Sources of Information

We collect personal information:

Directly from you (applications, bookings, forms, communications)
Automatically through website cookies and tracking technologies
From service providers (payment processors, booking platforms)
From third parties where legally permitted

3. How We Use Personal Information

We use personal information to:

Process residency applications and reservations
Communicate regarding bookings and services
Provide check-in instructions and operational updates
Process payments and prevent fraud
Maintain property safety and security
Improve our services
Comply with legal and regulatory obligations
Send marketing communications where you have provided consent or where otherwise permitted by applicable law

4. Disclosure of Personal Information

We do not sell your personal information.

We do not share your personal information for cross-context behavioral advertising.

We may disclose personal information to:

Payment processors
Property management and booking systems
Cloud hosting providers
Email and SMS communication providers
IT and security vendors
Professional advisors (legal, accounting)
Law enforcement or regulators where required

Text messaging originator opt-in data and consent will not be sold or shared with any third parties.

I consent to receive text messages from Superhero Hospitality LLC regarding my reservations, account notifications, and service updates. Message frequency varies. Message and data rates may apply. Reply STOP to opt out at any time. Reply HELP for assistance.

5. California Privacy Rights (CPRA Notice)

If you are a California resident, you have the following rights:

Right to Know

You may request:

Categories of personal information collected
Categories of sources
Business purpose for collection
Categories of third parties disclosed to
Specific pieces of personal information held about you

Right to Delete

You may request deletion of personal information, subject to legal exceptions.

Right to Correct

You may request correction of inaccurate personal information.

Right to Limit Use of Sensitive Personal Information

You may request that we limit use of sensitive personal information to what is necessary for providing services.

Right to Opt-Out of Sale or Sharing

We do not sell or share personal information as defined by California law.

Right to Non-Discrimination

We will not discriminate against you for exercising your privacy rights.

To exercise your rights, contact: privacy@frontiertower.io

We will respond to verifiable consumer requests within 45 days as required by California law, subject to permitted extensions.

We may verify your identity before responding.

6. Additional Rights for Individuals in the EEA, United Kingdom, and Switzerland

If you are located in the European Economic Area, United Kingdom, or Switzerland, the following provisions apply:

Legal Basis for Processing

We process personal data for the purposes described in this Policy under the following legal bases:

Performance of a contract (to provide lodging and related services, including identity verification where required)
Compliance with legal obligations
Legitimate interests (such as safety, fraud prevention, and service improvement)
Consent, where required (such as marketing communications)

International Data Transfers

Personal data may be transferred to and processed in the United States. Where required, we implement appropriate safeguards such as standard contractual clauses or other approved transfer mechanisms to protect personal data in accordance with applicable law.

Your Rights

Subject to applicable law, you may have the right to:

Access your personal data
Rectify inaccurate data
Erase personal data
Restrict processing
Object to processing
Data portability
Withdraw consent where processing is based on consent

Withdrawal of consent does not affect the lawfulness of processing based on consent before its withdrawal.

To exercise these rights, contact privacy@frontiertower.io.

Right to Lodge a Complaint

You have the right to lodge a complaint with a supervisory authority in your country of residence if you believe your data protection rights have been violated.

7. Data Retention

We retain personal information only as long as reasonably necessary to fulfill the purposes described in this Policy, comply with legal and regulatory obligations, resolve disputes, and enforce agreements.

Fulfilling reservations and services
Complying with tax, accounting, and legal obligations
Resolving disputes
Maintaining security records

Reservation and financial records may be retained in accordance with state and federal tax requirements.

When determining retention periods, we consider the amount, nature, and sensitivity of the data, the potential risk of harm from unauthorized use or disclosure, the purposes for processing, and applicable legal requirements.

8. Data Security

We implement administrative, technical, and organizational safeguards designed to protect personal information. However, no system is completely secure.

9. Video Surveillance

For safety and security purposes, we may use video surveillance systems in common areas of our property. Surveillance footage is used for security, incident investigation, and compliance purposes and is retained for a limited period consistent with operational needs, incident investigation requirements, and applicable laws.

10. Cookies and Tracking Technologies

We use cookies and similar technologies, including analytics tools to:

Enable website functionality
Analyze usage trends
Improve user experience

You may control cookies through your browser settings. Disabling cookies may affect website functionality.

11. Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from minors.

12. Changes to This Policy

We may update this Privacy Policy periodically. Updates will be posted with a revised “Last Updated” date.

13. California “Shine the Light” Notice

Under California Civil Code Section 1798.83, California residents may request information regarding disclosure of personal information to third parties for direct marketing purposes.

Superhero Hospitality LLC does not disclose personal information to third parties for their own direct marketing purposes.

14. Contact Information

Superhero Hospitality LLC

825 Sutter Street, San Francisco, CA 94109

Email: privacy@frontiertower.io